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Terms Conditions That Govern Your mcd66 Account

These terms set out how your account works, what we expect from you, and what you can expect from us. By opening an account with mcd66, you confirm you have read and agreed to everything on this page.

Applies to all account holdersCovers Touch 'n Go eWallet, Boost & GrabPay transactionsSubject to local law in MalaysiaUpdated when material changes are madeContact live chat for any terms query

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What These Terms Cover and How They Apply

mcd66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every action taken through your mcd66 account — from funding your wallet using Touch 'n Go eWallet, Boost, or GrabPay, to placing wagers on Live Baccarat or Football Sportsbook markets. They also govern withdrawals processed via DuitNow or FPX, and any communication

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you have with our support team. You must be eligible under Malaysian law to hold an account and carry out transactions on this platform. We reserve the right to suspend or close accounts where these terms are breached — including where we detect multiple accounts registered
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to the same individual, or where payment details cannot be verified against the account holder. Transactions made through Touch 'n Go eWallet and Boost are matched to your registered account name; mismatches will trigger a manual review before any withdrawal is released. All account balances are
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held in ringgit (RM). We do not convert, hold or disburse funds in any foreign currency. Any dispute about a transaction or wager outcome must be raised within seven days of the relevant settlement date. Terms may be updated; we will post a notice at the
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top of this page when a revision is live.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you believe a term has been applied incorrectly to your account, reach out before assuming a decision is final. Our team can review account actions, payment holds, and wager disputes — just come through the right channel with your account details ready.

Live Chat Open live chat from the account menu at any time. Have your account email and the relevant transaction ID ready so we can resolve your query without back-and-forth.

Email Support Send a written query to our support address for formal terms disputes or account closure requests. We aim to respond within one business day of receiving your message.

Account Help Page The account help section covers common terms questions — payment name mismatches, withdrawal holds, and account verification steps — without needing to contact the team directly.

ACCOUNT SECURITY

How We Handle Your Data and Account Security

Your account data is used only to operate your mcd66 account — verifying payments, processing withdrawals, and responding to support queries. We do not sell your information to third parties. Players in Kuala Lumpur and elsewhere in Malaysia can request a copy of the personal data we hold, or ask us to correct inaccurate details, by contacting us through live chat or email.

Data Use

We collect only what is needed to verify your identity, process Touch 'n Go eWallet or Boost transactions, and comply with the account terms you agreed to at registration.

Cookies

Cookies keep your session active and remember your preferred language and payment method between visits. You can clear them via your browser settings without losing your account.

Account Access

Login uses a one-time PIN sent to your registered mobile number. If you suspect unauthorised access, change your password immediately and contact live chat to flag the session.

Retention & Deletion

We retain account records for as long as required under these terms and applicable law. To request deletion of your data after account closure, submit a written request via email.

Common Questions About These Terms

These are the questions we receive most often about how these terms work in practice. If your question is not here, live chat is the fastest path to a direct answer.

Yes. All payment methods — including GrabPay, Boost, and Touch 'n Go eWallet — are covered by the same account terms. The method does not change your rights or obligations.

We will post a notice at the top of this page before any material change takes effect. Continuing to use your account after the notice date means you accept the updated terms.

A manual review is triggered. Withdrawals are held until the mismatch is resolved. Submit a copy of your eWallet profile screenshot to live chat to speed up the process.

Contact live chat within seven days of the settlement date. Provide your account ID and the relevant game round or bet reference so the team can pull the correct records.

No. One account per person is the rule. Duplicate accounts may be suspended and any balance held pending a review. If you have lost access to an old account, contact support to recover it.

Email our support address with your account details and the specific request. For data deletion, your account must be closed first. We respond within one business day.

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